Job Description

Senior Technical Sales Representative – Performance Chemicals - Northeast USA

About our Performance Chemicals Business

DyStar® Performance Chemicals serves multiple industry sectors, especially paints, coatings, paper/packaging, and water treatment. Our current portfolio for the paints and coatings industry includes Hilton Davis® pigment dispersions, Foam Blast® defoamers, Masil® functionalized silicones, and hydrophobic additives, along with a wide variety of Specialty Esters. Our R&D team is actively working on solutions to problems stemming from the low VOC regulatory requirements. We are flexible and willing to customize innovative solutions for our customers.

Senior Technical Sales Representative Success Profile requires the following:

• 7 – 10 years’ experience in a technical sales role/field experience selling additives to the downstream coatings manufacturers with proven record of yearly new business sales growth.
• 5 years working for a chemicals manufacturer
• 5 years must be in the coatings market
• Technical background – Lab or sales
• Must live in the Sales Territory: Eastern Pennsylvania, Maryland, Delaware, New Jersey, New York, Massachusetts, Connecticut, Rhode Island and Virginia - preferably Eastern PA or NJ
• Willing to travel at least 50%+ of the time
• Additional preferred background: Experience selling defoamers, silicone additives and/or pigment dispersions

Purpose of the Job

• Develop and implement strategic sales plans to achieve growth targets aligned with established sales goals by identifying, pursuing and developing new business at existing and prospective accounts.

• Partner cross-functionally to align sales priorities with innovation and operational capabilities in order to achieve personal and company goals of positive sales growth over the next 5 years.

Job Responsibilities and Business Decisions

• Grow territory revenue annually through new business acquisition, share expansion at existing accounts and recapture of lost business.

• Build executive-level and technical relationships to drive sustainable long-term growth demonstrating DyStar’s value proposition via regular weekly travels.

• Execute key account strategies, including opportunity mapping, project management, etc.

• Collaborate with Business Management and R&D to offer solutions that meet customer performance and regulatory needs.

• Negotiate pricing, terms, and supply agreements to achieve commercial and margin objectives.

• Maintain accurate CRM data, customer contact information, call reports, pre-call plans and pipeline reports to enable effective business planning.

• Lead customer engagement through quarterly business reviews and technical presentations

• Obtain customer demand forecasting to feed financial forecasts and supply chain planning

• Resolve quality and service issues promptly to ensure customer satisfaction in accordance with ISO procedures.

• Provide input to marketing and product management on emerging trends, unmet needs, and competitive dynamics.

• Develop required data for planning, budgeting and business reviews.

Supervisory Responsibilities: None

Required Education and Knowledge, Skills, and Abilities (KSAs)

• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related field preferred.

• Strong understanding of formulation chemistry, product performance, and application testing

• Skilled in consultative selling, negotiation, and cross-functional collaboration.

• Proficient in CRM platforms and sales processes (e.g., pre-call planning, detailed call reporting, territory review updates, key account planning, pipeline management).

• Excellent communication, project management, strategic planning, and presentation skills including Excel, Word and PowerPoint.

• Ability to manage complex sales cycles with multiple technical and commercial stakeholders.

Visa Sponsorship is NOT available for this role.

DyStar is an Equal Opportunity Employer.

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